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A LITTLE HELP

A few helpful answers.

Start with permissions, take your time reviewing, and confirm every deletion yourself.

Why can't I see all my photos?

Check media access in your device settings. On Android, find Swipe Photos under Apps and review its photo and video permissions. On iOS, review the app’s Photos permission. Available full-library or selected-item options depend on the system version. If access is limited, only allowed items can appear.

Also check the category selected on the photo home screen, such as screenshots, selfies or Live Photos. A category shows only matching items within your authorized library.

How do I review photos?

Tap the photo cards on the home screen. Swipe left or right to move between photos. Swipe up, or tap the trash action, to mark the current photo for later review. Swiping left or right does not delete a photo.

Use the undo action to take back the last pending-deletion mark. You can also favorite a photo, share it through the system share sheet, or view its information.

When is something actually deleted?

Marked items first go to a review screen. Check the selection and confirm the items you want to remove. The app then requests system approval: Android moves approved items to media trash, while iOS uses the system photo-library deletion flow. Cancelling does not confirm removal.

Undo in Swipe Photos reverses a pending mark; it does not restore an item after a completed system deletion. If you need to recover a deleted item, check Recently Deleted in the Photos app. Availability is controlled by the system photo library.

How does Android system trash work?

On Android 11 and later, marking an item only adds it to the review selection. After review, approve the system request to move selected items to the media trash. Cancelling does not approve the request. Trashed items may continue using storage until the system or gallery permanently removes them.

A video is loading or won't play. What should I check?

Check that the video is available in your device’s gallery or photo app and that media permission is still enabled. On iOS, an iCloud-only video may first need to download; keep the app in the foreground and check your connection. Retry if the app offers a retry action.

In the video detail screen, swipe up or down to change videos. The controls on the right let you favorite, share, mark for deletion or undo. Full-screen viewing provides playback and progress controls.

Why does the storage estimate differ from my device?

The app estimates the known original sizes of processed items; it does not measure newly available device storage. Android system trash, iOS Recently Deleted, cloud storage and system caches can affect when space becomes available. Items with unknown sizes are not included in the total.

How does iCloud history work on iOS?

This optional iOS membership feature is off by default. Enable it in the app settings to merge viewed-item records through your own iCloud account. It needs photo permission, a working connection and an available iCloud account. The current Android app does not provide iCloud sync.

It syncs browsing records rather than backing up your photos. Turning it off stops new sync activity; it does not erase the history already stored in iCloud.

How do I restore a membership purchase?

Open the membership page from settings and choose Restore Purchases. On Android, use the original Google Play account; on iOS, use the original Apple account. The app checks eligible purchases and refreshes membership when returning to the foreground. Availability depends on the released app version, region, store account and available offers. Restoring a purchase is not a new purchase and does not revive an expired, refunded or revoked entitlement.

Review the purchasing store’s price, trial terms and renewal period before confirming. Manage or cancel Android subscriptions in Google Play’s Payments & subscriptions → Subscriptions, and iOS subscriptions in your Apple account’s subscription settings. Uninstalling the app or clearing its data does not cancel recurring billing. See the Membership Terms for cancellation and refund links.

Read Membership Terms →

What should I record if an issue continues?

Note your device model, Android or iOS version, app version and the steps that led to the issue. Check system media permissions and the app settings. Avoid uninstalling the app or clearing its data just to diagnose an issue, because local progress may be lost.

Contact Cosine Studio at easysoftware2022@gmail.com for support or privacy questions. Include your device model, system and app versions, and the steps that caused the issue. Do not send private photos, videos, payment-card details, or passwords. This website has no upload or support-submission form; the email link opens your chosen email app.

Email Cosine Studio →

Read the privacy explanation →

Can I turn off Android analytics and diagnostics?

Yes. Use the Usage analytics and crash diagnostics switch in Android app settings to control the corresponding Firebase collection together. Restart the app for crash-diagnostic changes to fully take effect. This does not change photo access or delete local review progress.